{"id":2783,"date":"2018-11-23T22:25:21","date_gmt":"2018-11-23T16:55:21","guid":{"rendered":"https:\/\/2018.ahmedabad.wordcamp.org\/?p=2783"},"modified":"2018-11-23T23:07:15","modified_gmt":"2018-11-23T17:37:15","slug":"engineering-happiness-the-essence-of-customer-support-by-raja-mohammed","status":"publish","type":"post","link":"https:\/\/ahmedabad.wordcamp.org\/2018\/engineering-happiness-the-essence-of-customer-support-by-raja-mohammed\/","title":{"rendered":"Engineering Happiness- The essence of Customer support By Raja Mohammed"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2789\" src=\"https:\/\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Raja_Mohammed.jpg\" alt=\"speaker\" width=\"741\" height=\"367\" srcset=\"https:\/\/ahmedabad.wordcamp.org\/2018\/files\/2018\/11\/Raja_Mohammed.jpg 741w, https:\/\/ahmedabad.wordcamp.org\/2018\/files\/2018\/11\/Raja_Mohammed-400x198.jpg 400w, https:\/\/ahmedabad.wordcamp.org\/2018\/files\/2018\/11\/Raja_Mohammed-600x297.jpg 600w, https:\/\/ahmedabad.wordcamp.org\/2018\/files\/2018\/11\/Raja_Mohammed-500x248.jpg 500w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/p>\n<p><strong>About Session: <\/strong><br \/>The topic &#8220;Engineering Happiness- The essence of Customer support &#8221; covers most of the essentials attributes that a company or a freelancer or a developer to create an amicable working environment with fellow developers and customers. in the topic, we will explore more about.<\/p>\n<p><!--more--><\/p>\n<p>He will explain Why most of the customer service fails to deliver happiness? How do your customers turn as your promoters? Ways to Deal with difficult customers.<\/p>\n<p><strong>Speaker Information<\/strong><br \/>Raja Mohammed is WordPress developer and support enthusiasts. Lives in Chennai and works as Supporter at OnTheGoSystems. A passionate person who loves problem-solving, remote work, networking and visits new places. His first introduction with WordPress was at a freelancer boot camp and started with developing theme and plugin to learn the core. Support roles inspire him a lot because of its nature of problem-solving and connected with the client. He would like to continue the learning and face new challenges as a Customer support.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>About Session: The topic &#8220;Engineering Happiness- The essence of Customer support &#8221; covers most of the essentials attributes that a company or a freelancer or a developer to create an amicable working environment with fellow developers and customers. in the topic, we will explore more about.<\/p>\n","protected":false},"author":15421771,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[48,53,29],"tags":[5015],"class_list":["post-2783","post","type-post","status-publish","format-standard","hentry","category-announcement","category-blog","category-speakers","tag-speaker"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pheJ8s-IT","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":2644,"url":"https:\/\/ahmedabad.wordcamp.org\/2018\/taking-freelancing-to-the-next-level-starting-your-own-agency-by-kandarp-bhatt\/","url_meta":{"origin":2783,"position":0},"title":"Taking Freelancing to the Next Level, Starting Your Own Agency By Kandarp Bhatt","author":"Ravi Shah","date":"November 21, 2018","format":false,"excerpt":"About Session: Kandarp will share the step by step strategies required in the transition from being a freelancer to creating your dream agency for all those who have an entrepreneurial bug within. His session will guide us to actionable tips on: The required critical support system Mindset change The right\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"speaker","src":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Kandarp_Bhatt.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Kandarp_Bhatt.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Kandarp_Bhatt.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Kandarp_Bhatt.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2885,"url":"https:\/\/ahmedabad.wordcamp.org\/2018\/panel-discussion-wordpress-k3g-kabhi-khushi-kabhi-gham\/","url_meta":{"origin":2783,"position":1},"title":"Panel Discussion &#8211; WordPress K3G (Kabhi Khushi Kabhi Gham)","author":"Afsana","date":"November 26, 2018","format":false,"excerpt":"Yes! We all are aware of the fact that Change is the only constant. Our panelists who are the WordPress magnets will share their thoughts on the Topic \u201cKabhi Khushi Kabhi Gam\u201d in WordPress economy. 1. Vatsal Shah Vatsal believes in transformation and enlightenment of organization and individuals. Pragmatic Consultancy\u2026","rel":"","context":"In &quot;Announcement&quot;","block_context":{"text":"Announcement","link":"https:\/\/ahmedabad.wordcamp.org\/2018\/category\/announcement\/"},"img":{"alt_text":"panalist","src":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/panalist_banner_detailpage.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/panalist_banner_detailpage.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/panalist_banner_detailpage.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/panalist_banner_detailpage.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2797,"url":"https:\/\/ahmedabad.wordcamp.org\/2018\/opportunities-as-a-plugin-developer-by-ronik-patel\/","url_meta":{"origin":2783,"position":2},"title":"Opportunities as a Plugin developer By Ronik Patel","author":"anjuabhilash","date":"November 23, 2018","format":false,"excerpt":"About Session: \"Opportunities as a Plugin developer\" talk is about WordPress Plugin business model and how to generate recurring income out of plugins. It will not teach How to code or develop an actual plugin. It is more about why to develop plugins. Usually, developers have a tendency to create\u2026","rel":"","context":"In &quot;Announcement&quot;","block_context":{"text":"Announcement","link":"https:\/\/ahmedabad.wordcamp.org\/2018\/category\/announcement\/"},"img":{"alt_text":"speaker","src":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Ronik_Patel.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Ronik_Patel.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Ronik_Patel.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Ronik_Patel.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5,"url":"https:\/\/ahmedabad.wordcamp.org\/2018\/speak-to-inspire-at-wordcamp-ahmedabad-2018\/","url_meta":{"origin":2783,"position":3},"title":"Speak to Inspire at WordCamp Ahmedabad 2018","author":"anjuabhilash","date":"September 10, 2018","format":false,"excerpt":"Inspire, Share and Ignite! WordCamp Ahmedabad 2018 is happening on 1st and 2nd December 2018. We are glad to announce that Speakers application for WordCamp Ahmedabad 2018 is now open. You can apply as speaker from the below Speakers Application Form. Our Speakers Wrangler will review it and will contact\u2026","rel":"","context":"In &quot;Announcement&quot;","block_context":{"text":"Announcement","link":"https:\/\/ahmedabad.wordcamp.org\/2018\/category\/announcement\/"},"img":{"alt_text":"Call-for-speakers","src":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/09\/Call-for-speakers.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/09\/Call-for-speakers.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/09\/Call-for-speakers.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/09\/Call-for-speakers.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2684,"url":"https:\/\/ahmedabad.wordcamp.org\/2018\/wordpress-with-iot-by-mithun-raval\/","url_meta":{"origin":2783,"position":4},"title":"WordPress with IoT By Mithun Raval","author":"anjuabhilash","date":"November 22, 2018","format":false,"excerpt":"About Session: In context of WordPress Mithun will shed light on how in this fast moving world of smart devices like Mobile, TV, watch (cool stuff) The Internet of Things (IoT) is all about connecting various devices through the Internet. You will learn how WordPress is transforming into smart WordPress\u2026","rel":"","context":"In &quot;Announcement&quot;","block_context":{"text":"Announcement","link":"https:\/\/ahmedabad.wordcamp.org\/2018\/category\/announcement\/"},"img":{"alt_text":"speaker","src":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Mithun_Raval.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Mithun_Raval.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Mithun_Raval.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/2018.ahmedabad.wordcamp.org\/files\/2018\/11\/Mithun_Raval.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2693,"url":"https:\/\/ahmedabad.wordcamp.org\/2018\/the-recipe-of-launching-a-wordpress-product-by-puneet-sahalot\/","url_meta":{"origin":2783,"position":5},"title":"The Recipe of Launching a WordPress Product By Puneet Sahalot","author":"Neha Unadkat","date":"November 22, 2018","format":false,"excerpt":"About Session: Puneet session will be an answer to some common burning questions that every developer\/business owner has when they start thinking about venturing into WP Product development. For example, You want to build a WP Product but, what should you start working on it? 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