About Session:
The topic “Engineering Happiness- The essence of Customer support ” covers most of the essentials attributes that a company or a freelancer or a developer to create an amicable working environment with fellow developers and customers. in the topic, we will explore more about.
He will explain Why most of the customer service fails to deliver happiness? How do your customers turn as your promoters? Ways to Deal with difficult customers.
Speaker Information
Raja Mohammed is WordPress developer and support enthusiasts. Lives in Chennai and works as Supporter at OnTheGoSystems. A passionate person who loves problem-solving, remote work, networking and visits new places. His first introduction with WordPress was at a freelancer boot camp and started with developing theme and plugin to learn the core. Support roles inspire him a lot because of its nature of problem-solving and connected with the client. He would like to continue the learning and face new challenges as a Customer support.